The food itself is good, SOMEtimes… We’ve been here a couple of times and the first time the tomatoes on my burger were farm fresh! The burger itself was tasty. My daughter had the chicken fried steak and eggs meal and the potatos were fresh and the meat was fork tender. We decided to come back and it was never the same. I saw fresh squeezed orange juice in the mimosa so I had them bring me some (without the mimosa part) and I can see WHY they need the mimosa part. This so called fresh squeezed tastes like minute maid or some other box from concentrate OJ. Sooo disappointed!
The burgers are still OK but I guess we were there like right after farmer’s market day or something because that first time everything was fresh tasting! The times after that, not even close. So the food is, I guess, a hit or miss at this place.
But the service, oh my god, the service is HORRIBLE at this place. The staff kind of forget about you and even to pay is a nightmare. I could have walked out in the half an hour it took to stand in line to pay only to have some old BAT come in at the last second, CUT IN LINE, and pay her bill. I said to the staff, I was here before her but do you think they cared? Nope. Not about the line behind me or anything, they just said, give me a moment and took the bat’s money. Ask me if I gave them a tip? Go ahead…
That’s right a BIG FAT ZERO is what they got. I should have been nice though… put on their receipt under tip: “Please pay attention to the people who eat at your place!” I don’t feel bad for the zero tip. Not ONE bit. No one worked even slightly hard for their tip. In fact, it must be so expected they don’t do anything at all and get paid to bring your food out to you and then YOU have to get up, stand in line to pay the bill. This isn’t fast food, people!!
I expect to be told the wait is blah, get seated, get my water, and then about 5-10 mins not a half hour (!) to get someone to get my order. I think this is why the wait times are so long, because like I said, the staff forgets about you. Now, it could be a serious understaffing problem but I don’t know, I did see plenty of bodies around but who knows, maybe they were all dishwashers. In any case, I don’t see myself coming back. Winters looks like a nice little town but yeah, we’ll probably find another place to stop by on the way to Berryessa. Oh well… Like Alton said: